As part of my research into how to fix this problem, I conducted user interviews to find out exactly what their users are actually using from the center and where the priority needs to be in a new dashboard design. Here were my findings:
Users were annoyed that they had to go to a completely new site they weren't familiar with to download their assets.
They didn't like that the assets and information was spread out all over the page and with no organization.
They really had no idea how to even use the assets without any clear direction.
To address these issues, I designed a completely new dashboard with in-house assets organized by priority and with clear direction on how to use them.
As part of my research into how to fix this problem, I conducted user interviews to find out exactly what their users are actually using from the center and where the priority needs to be in a new dashboard design. Here were my findings:
Users were annoyed that they had to go to a completely new site they weren't familiar with to download their assets.
They didn't like that the assets and information was spread out all over the page and with no organization.
They really had no idea how to even use the assets without any clear direction.
To address these issues, I designed a completely new dashboard with in-house assets organized by priority and with clear direction on how to use them.
As part of my research into how to fix this problem, I conducted user interviews to find out exactly what their users are actually using from the center and where the priority needs to be in a new dashboard design. Here were my findings:
Users were annoyed that they had to go to a completely new site they weren't familiar with to download their assets.
They didn't like that the assets and information was spread out all over the page and with no organization.
They really had no idea how to even use the assets without any clear direction.
To address these issues, I designed a completely new dashboard with in-house assets organized by priority and with clear direction on how to use them.